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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Walker

Michelle Walker

March 2, 2026

5  out of  5
rating by Michelle Walker
"Excellent customer service . Anna had clear communication with me as she navigated clear though all my questions. Very patient and kind . Thank you Anna 😃"
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Abdo Abdil

March 2, 2026

5  out of  5
rating by Abdo Abdil
"I had Very good experience with this agency. Professional staff. Thanks Anna handres. Nick Anderson."
We responded:
"Dear Abdo, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!"
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charles Bull

February 27, 2026

5  out of  5
rating by charles Bull
"Anna was great and amazing. Thank You"
We responded:
"Hi Charles, Thanks for the great review! We're thrilled that Anna left such a great impression! We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Nick Anderson"
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Alejandra Aleman

February 19, 2026

5  out of  5
rating by Alejandra Aleman
"I had a great experience working with Jose. He made the process easy and helped me get coverage on two vehicles at a really great price. I even went back and added homeowners insurance. Super helpful, responsive, and knowledgeable. Highly recommend!"
Profile photo of Beto Tovar

Beto Tovar

February 19, 2026

5  out of  5
rating by Beto Tovar
"I highly recommend Nick's State Farm’s office and all of his personable employees like Jose. Always great service and attention to customers needs at all times."
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Leslie Wilkerson

February 18, 2026

5  out of  5
rating by Leslie Wilkerson
"Thanks Anna for being so awesome and helping me with homeowners insurance. I had no clue what I was doing this is my first time buying a New home!! She helped me and explained things to me and the rate was great and fit my budget perfectly!! I have been with this agency since 2018 and it has been great. They have always been nice and helped me or answered a text in no time at all. Thank you all so much for being awesome!!"
We responded:
"Leslie, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Nick Anderson"
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Bobby Mehok

February 18, 2026

5  out of  5
rating by Bobby Mehok
"Jose always takes the best care of me and my family, would highly recommend!"
We responded:
"Hey Bobby, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Nick Anderson"
Profile photo of Cameron Ashburn

Cameron Ashburn

February 17, 2026

5  out of  5
rating by Cameron Ashburn
"I’ve had both my home and auto insurance policies with this company for a while now, and I couldn’t be more satisfied. Their customer service team is always professional, responsive, and genuinely helpful. Any time I’ve had questions about coverage or billing, they’ve taken the time to explain everything clearly and thoroughly. I highly recommend them to anyone looking for reliable, trustworthy insurance coverage with excellent customer care."
We responded:
"Hello Cameron, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."
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Matt Kemp

February 16, 2026

5  out of  5
rating by Matt Kemp
"Tyler Gardner was great. Very professional"
We responded:
"Hello Matt, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We're here for you anytime!"
Profile photo of Tashena Doyle

Tashena Doyle

February 5, 2026

5  out of  5
rating by Tashena Doyle
"They have serviced our family for years and everyone at this location has been wonderful to work with."
We responded:
"Hey Tashena, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon."
Profile photo of Tammy True

Tammy True

January 30, 2026

5  out of  5
rating by Tammy True
"They are amazing Jose helped me a lot first with my car insurance and now with my renters insurance they are a amazing I’m a pretty busy person the fact I can text and communicate and get a response back quick instead of being on the phone for hours is a plus love them great job team"
We responded:
"Greetings Tammy, Thank you for the awesome feedback. We are so happy that you are enjoyed working with Jose. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! It was a pleasure to serve you."
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Deshawn Sanderson

January 21, 2026

5  out of  5
rating by Deshawn Sanderson
"Great service and Great agents!!will definitely recommend!!"
We responded:
"Hi Deshawn, we appreciate the time you took to give us such a great rating! We are so happy to hear about your interaction with our agency. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!"
Profile photo of Caleb Jordan

Caleb Jordan

January 17, 2026

5  out of  5
rating by Caleb Jordan
"Anna was incredibly helpful and responsive as I set up my renter’s and auto insurance. Would recommend to anyone. Some of the most helpful service I’ve had anywhere for anything!"
We responded:
"Dear Caleb, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
Profile photo of Mohammed Shehadeh

Mohammed Shehadeh

January 16, 2026

5  out of  5
rating by Mohammed Shehadeh
"Had a fantastic experience with Anna on transferring my insurance from another provider with all details described. Thanks for making my life easier!"
We responded:
"Greetings Mohammed, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything, please don't hesitate to reach out to our team. Sincerely, Nick Anderson"
Profile photo of Jacqueline Boulais

Jacqueline Boulais

January 12, 2026

5  out of  5
rating by Jacqueline Boulais
"Easiest process transferring over my coverage from another provider - every detail discussed and resources sent over asap. Highly recommend!"
We responded:
"Hello Jacqueline, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future."
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Marlem Lopez

January 7, 2026

5  out of  5
rating by Marlem Lopez
"Gracias por ayudarme a comprender toda la información son muy amables y muy profesional en su trabajo 100% recomendados"
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Nick Anderson, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Richmond. "
Profile photo of James Parks

James Parks

January 7, 2026

5  out of  5
rating by James Parks
"Was looking for Auto Insurance and found this one. It turned out to be a great choice. The experience from the very beginning has been outstanding. Working with Anna Handres is incredible; she is always timely, informative and very knowledgable. Highly recommended for anything you need."
We responded:
"Hi James, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! It was a pleasure to work with you."
Profile photo of Jose Arias

Jose Arias

December 17, 2025

5  out of  5
rating by Jose Arias
"Muchas gracias Jose por tu atencion, siempre tienes la mejor disposition para atendernos. Eres el mejor !"
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Dylan Watkins

December 3, 2025

5  out of  5
rating by Dylan Watkins
"Amazing guy knows what he’s talking and is willing to explain anything if you have questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eldin Mahmutovic

November 26, 2025

5  out of  5
rating by Eldin Mahmutovic
"I had the pleasure of meeting with Tyler Jewel to help me set up my auto insurance at State Farm. Tyler was very professional, informed, and took the time to explain my insurance policy. I received a free State Farm pen and free 12 month calendar after I got registered and this company genuinely treats their clients like family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Robert Willis

Robert Willis

October 31, 2025

5  out of  5
rating by Robert Willis
"Jake was incredibly attentive to my needs and worked w me for prompt assistance. Very professional care to provide the coverage I required!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of shelley parmele-lawrence

shelley parmele-lawrence

October 24, 2025

5  out of  5
rating by shelley parmele-lawrence
"Anna is the best…"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Robert Verlander

Robert Verlander

October 24, 2025

5  out of  5
rating by Robert Verlander
"This is a very friendly place to do bussiness.. Anna who works with Niick Anderson went out of her way to get this auto policy for me. I really appreciate it."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Madison Gallahan (Madi)

Madison Gallahan (Madi)

October 14, 2025

5  out of  5
rating by Madison Gallahan (Madi)
"Everybody here is so friendly and understanding! Being young and inexperienced with insurance can be kind of intimidating, Anna walked me through every step of the process and explained everything thoroughly! 10/10 for me! :)"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gina Kovalaske

Gina Kovalaske

October 10, 2025

5  out of  5
rating by Gina Kovalaske
"Tyler was exceptional in finding me the best prices for my auto insurance. Thank you Tyler."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"